Privacy Policy

Last Updated: August 2, 2026

Overview Lustra Essentials ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit lustraessentials.com or make a purchase from our store.

Information We Collect

Information you provide:

Name, email address, shipping address, and phone number when you place an order
Payment information (processed securely through our payment provider — we do not store your full card details)
Email address when you subscribe to our newsletter
Any messages you send us via email or our contact form

Information collected automatically:

Device type, browser type, and IP address
Pages you visit, how long you stay, and links you click
Approximate location based on IP address

How We Use Your Information

To process and ship your orders
To send you order confirmations, shipping updates, and tracking information
To respond to your questions and provide customer support
To send marketing emails (only if you've subscribed — you can unsubscribe at any time)
To improve our website, products, and services
To prevent fraud and protect our business

How We Share Your Information We do not sell your personal data. We share information only with the following parties as needed to operate our business:

Wix — Our website platform and e-commerce provider (hosting, checkout, and data storage)
Payment processors — To securely process your payments (e.g., credit card processors)
Shipping and fulfillment partners — To process and deliver your orders (name, shipping address, and order details only)
Email service providers — To send order updates and newsletters

We may also disclose information if required by law or to protect our rights, property, or safety.

Cookies Our website uses cookies to keep you logged in, remember items in your cart, and understand how visitors use our site. You can disable cookies in your browser settings, but some features of our site may not work properly without them.

Your Rights Depending on your location, you may have the right to:

Access the personal data we hold about you
Request that we correct or delete your personal data
Opt out of marketing communications at any time
Request a copy of your data in a portable format

To exercise any of these rights, contact us at support@lustraessentials.com.

Data Retention We retain your order information for as long as necessary to provide our services and comply with legal obligations. Marketing data is retained until you unsubscribe.

Children's Privacy Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected data from a child, please contact us.

Third-Party Links Our site may contain links to third-party websites (e.g., social media pages). We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@lustraessentials.com.